Defining Moments

Some defining moments are better than others, but all are usually revelations into how you see yourself or how others see you... I work in call center environment and let me tell you; there is never a dull day! As a matter of fact there are never any two days that are the same.

I work with a lot of young people and they always keep things interesting. And even though I am a proud card carrying member of the AARP I never really gave much thought to the cavernous difference in the age of my group. At least not until last week...

I was involved in some what of an email war with someone in another department. However I have a policy that if an email goes back and forth more than twice... then it is best to meet face to face instead of continuing the debate. It is extremely easy to get things twisted in email communication. But in person you can usually get and give the correct message.

At any rate this young man met with me and begin to apologize... he knew that sending the email out of anger was wrong. I accepted his apology... but he continued... he explained that "I don't know what got into me. My parents did not raise me that way."

And then it happened... he said, "my parents always raised me to respect people that are older than me."

That's it... It is official, I now have become one of those elders that everyone is supposed to respect! Wait a minute! Hold on! I don't think I am ready! Oh well there is good news, in 2 more years I will qualify for the senior discount at the movie theater!

Keep smiling, every day above ground is a great one!

Rod